Shipping policy

📄 SHIPPING POLICY – PETLORE™

All orders are processed within 1–2 business days (Monday to Friday).

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been processed, you will receive a confirmation email with your tracking details.

We currently ship across the United Kingdom.

Estimated delivery times:

🇬🇧 United Kingdom:
5–10 business days

Please note that delivery times are estimates and may vary depending on demand and external factors.

We offer FREE standard shipping on all UK orders.

Once your order has been dispatched, you will receive a tracking number via email.

You can track your order at any time using the link provided.

While we aim to deliver within the estimated timeframe, delays may occur due to:

Petlore™ is not responsible for delays caused by third-party shipping carriers.

Please ensure that your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

If your package is marked as delivered but you have not received it:

We will do our best to assist you, but we are not responsible for lost or stolen packages once marked as delivered.

For UK orders, there are typically no additional customs fees.

If applicable, any import duties or taxes are the responsibility of the customer.

If you have any questions about shipping, please contact us: