Privacy policy
📄 PRIVACY POLICY – PETLORE™
Overview
This Privacy Policy describes how Petlore™ (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from petlore.shop (the “Site”).
By using our services, you agree to the collection and use of information in accordance with this policy.
Personal Information We Collect
When you visit the Site, we may collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
Additionally, as you browse the Site, we collect information about:
- The pages or products you view
- What websites or search terms referred you
- How you interact with the Site
Information You Provide
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you
- Screen orders for potential risk or fraud
- Provide you with marketing or promotional information (if you opt in)
- Improve our website and services
Sharing Your Information
We may share your personal information with third parties to help us use your information, such as:
- Payment processors
- Shipping providers
- Marketing platforms
We may also share your information to comply with applicable laws and regulations.
Cookies
We use cookies and similar technologies to:
- Improve your browsing experience
- Analyse website traffic
- Personalise content and advertisements
You can choose to disable cookies in your browser settings, but this may affect your experience on our site.
Your Rights (UK & GDPR)
If you are a resident of the United Kingdom or the European Economic Area, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
To exercise your rights, contact us at:
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless otherwise required by law.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Contact Us
For more information about our privacy practices, or if you have questions, please contact us: